Never miss another intake call.
Empathra answers after-hours and during breaks, captures the right info, flags crisis risk, and books the next available appointment. Direct, calm, and clinical—without sounding like a chatbot.
- Answers missed calls automatically
- Captures name, phone, reason, insurance (raw)
- Detects crisis keywords → escalates
- Books appointments from real availability
- Sends confirmation + reminders via SMS
Outcomes that matter
More conversions
Stop losing high-intent callers to voicemail. Capture leads while they’re ready to schedule.
Faster responsiveness
After-hours + break coverage without hiring. Every call gets answered and tracked.
Better routing
Telehealth vs in-person preference and basic fit signals captured up-front for the right next step.
How it works (Phase 1 MVP)
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1
Caller reaches your practice
Empathra answers after-hours or during breaks. If you’re open, it can still assist when you’re busy.
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2
Emma captures intake
Direct + empathetic. Collects essentials and detects crisis indicators for escalation.
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3
Book from real availability
Shows openings by provider (LPC/LMHC/LCSW), filters by telehealth, writes to Google Calendar safely.
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4
Confirm + remind
Auto SMS confirmation, plus reminders to reduce no-shows.
Product screens
These are your real MVP flows: Live AI Call, Dashboard, Scheduling. Add more anytime.
FAQ
Is Emma “soft” or overly therapeutic?
No. The tone is direct, calm, and respectful. Empathy shows up as clarity and reassurance—not wordiness.
Does this replace our EHR?
Phase 1 focuses on call handling + scheduling. EHR write-back can be designed for later without changing the core workflow.
Telehealth support?
Yes—Phase 1 can support telehealth preference and connect via Google Meet (or your standard workflow) for small practices.
Ready to see it live?
Book a 15-minute walkthrough. I’ll show the flow end-to-end and what Phase 1 looks like in production.
Book a demo